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Support & contact

Message us and we reply within minutes. Below are the answers to what people ask us most.

💬 Message us on WhatsApp 📞 Call (689) 680-5946 ✉️ Send an email

How to reach us

WhatsApp

The fastest way. We reply within minutes during business hours.

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Phone

For a repair or an unlock, call (689) 680-5946. To sell us your iPhone, call (863) 443-6821.

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Email

For quotes, invoices or anything that needs attachments: info@hightechrepair.us.

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Where we are

We serve Orlando, Kissimmee and Davenport. We pick up and deliver your device.

🕘 Mon–Sat, 9am to 7pm · 📍 Orlando · Kissimmee · Davenport, FL

Frequently asked questions

How long does a repair take?

Most are done in 1 to 2 hours, same day. When you drop the device off we send you a link so you can check the status without calling.

Do you charge for the diagnosis?

No. The diagnosis is free, and if we can't fix it you pay nothing.

What warranty do repairs carry?

30 days on the parts and the labor for that repair. If something fails in that window we look at it at no cost. It doesn't cover new damage or liquid damage.

Do you pick the device up?

Yes. We pick up and deliver across Orlando, Kissimmee and Davenport. You ask for it when you book the repair.

Is the IMEI check really free?

Yes: one per person per day, no sign-up. It tells you the carrier and whether iCloud is locked. Full reports — finance owed, blacklist, Apple warranty, who sold it — start at $5.

How much does it cost to unlock a phone?

From $8, depending on the carrier and country. It runs off the IMEI, so you never send us the phone or install anything, and the unlock is permanent — it survives updates and SIM swaps.

How long does an unlock take?

It depends on the service. Each one shows its estimated time before you pay, ranging from a few minutes to several days.

What if the service can't unlock my phone?

You get your money back. When the provider doesn't deliver, Stripe refunds the same card automatically. The few services that aren't refundable say so on their card before you pay.

How do I get the result?

On screen as soon as it finishes, and by email with a link you can reopen whenever you want.

Which phones do you buy?

iPhone 13 and newer, in any condition: cracked screen, finance owed, or carrier locked. We pay cash the same day.

What you can do right now

Book a repair →

Free diagnosis. Most devices go back the same day.

Sell your iPhone →

We pay cash, iPhone 13 and newer.

Unlock your phone →

By IMEI, remote and permanent.

Check an IMEI free →

Carrier and iCloud status, no sign-up.

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Help

Need a hand?

Message us on WhatsAppWe reply within minutes Call (689) 680-5946Mon–Sat 9am–7pm Send us an emailinfo@hightechrepair.us Frequently asked questionsPrices, turnaround and warranty