Terms of Service

By using High Tech Repair services you agree to these terms.

Repairs

Diagnosis is free. We provide a quote before any paid work; repairs proceed only with your approval. Repairs include a 30-day warranty on parts and labor, covering the specific repair performed (not unrelated or new damage, liquid damage or misuse).

Data & backups

You are responsible for backing up your data. We are not liable for data loss during repair. Remove your passcode when possible to speed up service.

Device buyback

Cash offers for devices are based on the model and condition you provide and are confirmed on inspection. Devices must be your property and free of active locks/financing unless disclosed.

Carrier unlocking (IMEI)

Unlocking is a remote service performed through the carrier's official process using the IMEI you provide. By placing an order you declare that the device is yours or that you have the owner's permission to unlock it. We do not unlock devices reported lost or stolen; if a device is reported, the order is cancelled and refunded.

Price and turnaround are set by the carrier and shown before payment; stated times are estimates, not guarantees. If the device does not qualify, you are refunded per the policy shown on each service before you pay (full or partial, as stated there). Once an order is submitted to the carrier it cannot be cancelled. Unlocking does not clear any balance owed on the device. A correct 15-digit IMEI is your responsibility — an incorrect IMEI may result in a lost order.

Unclaimed devices

Devices not picked up within 60 days of completion may be considered abandoned.

Contact

Call/text (689) 443-6821.